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CXMO - Resident Manager

Napoli

Campus X (www.cx-place.com) is a leading Italian hybrid hospitality company, offering housing experiences designed to meet the needs of guests from all over the world.

We are excited to announce the opening of CX Modena | Crocetta (Via Fanti), scheduled for September 2025: a modern, state-of-the-art facility designed to become a landmark in the city of Modena. The new CX will rise on two towers: Tower A (7 floors) and Tower B (6 floors), offering a total of 366 beds, dedicated to students and young people with long-stay and short-stay solutions.

For this important opening, we are looking for a Resident Manager to lead our team with strategic vision, managerial skills and innovative approach, contributing to the success of an ambitious project.

TO DO LIST OF THE RESIDENT MANAGER: 

  • You will follow the pre-opening and opening phases with coordination of the supplier search and logistical coordination aimed at the opening
  • You will coordinate and optimise all the operational and project activities of the structure to make it more effective and functional for the company's objectives
  • You will supervise the work of the staff, setting clear objectives and ensuring the delivery of the service in compliance with quality standards
  • You will be responsible for the introduction, interpretation and correct application of operational procedures and standards
  • You will supervise and coordinate the work of external companies (maintenance, housekeeping, security, F&B) in cooperation with the Technical Department
  • You will contribute to the implementation of activities and initiatives promoted by Head Office at the relevant facility
  • You will manage and coordinate the facility's internal Community and the organisation of events and activities for residents
  • You will participate in the definition of the annual budget by proposing investments and improvements and help monitor their progress
  • You will ensure compliance with the regulations related to the management of the facility and the fulfilment of the relevant requirements (HACCP; fire prevention; environmental protection; etc.)
  • You will contribute to procurement management within the limits of the procedure and with the support of the purchasing structure
  • You will entertain relations with local public and private bodies, universities and associations in the area in coordination with the Head Office structures involved
  • You will contribute to the fulfilment of the employer's legal obligations (safety; hygiene; workers' health; privacy).

REQUIREMENTS:

  • At least 10 years' experience in the hospitality industry (of which at least two as Hotel Manager/General Manager), with a background in structured settings geared towards hybrid hospitality models.
  • Proven experience in coordination roles during pre-opening and opening phases of complex structures, with in-depth knowledge of the local market and the city of Modena.
  • Excellent leadership and staff management skills, with a focus on complex and diverse contexts.
  • Advanced language skills: fluent in Italian and English, both written and spoken. Knowledge of additional foreign languages is an added value.
  • Excellent interpersonal skills, with proven experience in managing relationships with customers, suppliers and strategic partners.

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