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CXNA - General Manager

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Campus X (www.cx-place.com) is a leading Italian hybrid hospitality company, offering living experiences designed to meet the needs of guests from all over the world.

We are excited to announce the opening of CX Napoli Garibaldi (Via Galileo Ferraris), scheduled for September 2025: a modern, state-of-the-art facility designed to become a landmark in the city of Naples.

The new CX will offer 75 Hotel rooms, 11 Hostel dorms, 800 sqm of co-working area and a 267-room campus, designed to promote networking and productivity.

For this important opening, we are looking for a General Manager to lead our team with strategic vision, managerial skills and innovative approach, contributing to the success of an ambitious project.

GENERAL MANAGER'S TO-DO LIST:

  • You will follow the pre-opening and opening phases with coordination of the supplier search and logistical coordination aimed at the opening
  • You will coordinate and optimise all operational and project activities of the facility to make it more effective and functional for the company's objectives
  • You will supervise the work of the staff, setting clear objectives and ensuring the delivery of the service in compliance with quality standards
  • You will be responsible for the introduction, interpretation and correct application of operational procedures and standards
  • You will supervise and coordinate the work of external companies (maintenance, housekeeping, security, F&B) in cooperation with the Technical Department
  • You will contribute to the implementation of activities and initiatives promoted by Head Office at the relevant facility
  • You will manage and coordinate the facility's internal Community and the organisation of events and activities for residents
  • You will participate in the definition of the annual budget by proposing investments and improvements and help monitor their progress
  • You will ensure compliance with the regulations related to the management of the structure and the fulfilment of the related obligations (HACCP; fire prevention; environmental protection; etc.)
  • You will contribute to procurement management within the limits of the procedure and with the support of the purchasing structure
  • You will entertain relations with local public and private bodies, universities and associations in the area in coordination with the Head Office structures involved
  • You will contribute to the fulfilment of the employer's legal obligations (safety; hygiene; workers' health; privacy).

REQUIREMENTS:

  • At least 10 years' experience in the hospitality industry (of which at least two as Hotel Manager/General Manager), with a background in structured contexts oriented towards hybrid hospitality models.
  • Proven experience in coordination roles during pre-opening and opening phases of complex structures, with in-depth knowledge of the local market and the city of Naples.
  • Excellent leadership and staff management skills, with a focus on complex and diverse contexts.
  • Advanced language skills: fluent in Italian and English, both written and spoken. Knowledge of additional foreign languages is an added value.
  • Excellent interpersonal skills, with proven experience in managing relationships with customers, suppliers and strategic partners.

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